Raytac Group Emergency Response Summary

Company Overview
Raytac Group is a global wireless connectivity module manufacturer with operations structured to ensure operational resilience and supply continuity.
Operational Entities
Raytac Corporation (Taiwan) — Headquarters & Engineering
abietec Inc. (Taiwan) — Global Operations & Supply Chain Management
Raytac Corporation (USA) — Global Customer Support & Logistics Coordination
This distributed structure enables cross-regional operational support during emergency situations.

1. Emergency Management Commitment
Raytac maintains a formal Emergency Management framework integrated with its Business Continuity Management (BCM) and Business Continuity Plan (BCP).
Primary objectives:
  • Protect employee safety
  • Maintain customer supply continuity
  • Safeguard customer data and intellectual property
  • Minimize operational disruption
  • Ensure rapid recovery capability
Executive leadership oversees emergency response activation and governance.

2. Emergency Response Activation
Emergency procedures are activated when events significantly impact safety or operations, including:
  • Natural disasters (earthquake, fire, severe weather)
  • Cybersecurity incidents or system outages
  • Facility inaccessibility
  • Supply chain disruption
  • Extended power or network failure
Activation is authorized by executive management or designated incident leadership.

3. Response Structure
Function Responsibility
Incident Commander Executive decision authority
Emergency Coordinator Response coordination
IT Recovery Lead System and cybersecurity recovery
Operations Lead Production & shipment continuity
HR Lead Employee safety communication
Sales Lead Customer communication


4. Operational Continuity Measures
Geographic Resilience
  • Taiwan and U.S. operational coordination
  • Cross-site operational support capability
Remote Operations
  • Secure VPN-enabled remote work
  • Cloud-accessible business systems
  • Distributed engineering collaboration
Supply Chain Stability
  • Qualified manufacturing partners
  • Safety stock planning for critical components
  • Flexible logistics routing
5. IT Disaster Recovery & Cyber Preparedness
  • Offsite and cloud-based data backup
  • Controlled access to engineering repositories
  • Incident isolation procedures
  • Secure remote access infrastructure
Recovery Targets
Critical Function Target Recovery Time
ERP & Order Processing ≤ 24 hours
Customer Communication Immediate fallback
Engineering Data Access ≤ 48 hours


6. Customer Communication Commitment
If an incident is expected to impact delivery or services:
  • Customers are notified promptly
  • Status updates are provided as recovery progresses
  • Dedicated coordination through sales and account management teams
7. Testing & Continuous Improvement
Raytac conducts periodic validation of emergency readiness:
  • Annual emergency response exercises
  • Cyber incident simulations
  • Backup verification testing
  • Post-incident improvement reviews
8. Assurance Statement
Raytac Group maintains structured emergency preparedness processes designed to ensure reliable supply continuity and operational resilience under adverse conditions.
Our emergency management practices support long-term partnerships with global customers requiring dependable and risk-aware suppliers.